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Role Of A Claims Adjuster A claims adjuster is an individual who investigates, analyzes and determines whether or not a claimant is eligible for insurance compensation. Also known as a loss adjuster, his major responsibility is to investigate and find reliable links between the claimant and witnesses. Since accidents are common and unexpected, it is always a wise thing for one to insure his property every now and then. This is a professional surrounded with a mammoth of activities, with one of them being to investigate and process insurance claims. To avoid any foul play, it is important that the claims adjuster carries out a thorough investigation first. Any compensation to property loss is only done after this. Another distinct role of the claims adjuster is to carry out an elaborate investigation based on claimant and witness accounts. This is a necessary step since it helps to authenticate information between witnesses and the claimant. This therefore proves that witness testimonials play a very vital part in this investigative role. It is also the manadate of the insurance adjuster to assess the extent of the losses and then develop a framework that will effectively provide an accurate amount for compensation. Hence, a loss adjuster always acts as an advisor to an insurance company. Since the claimant may from time to time disagree with the compensation amounts being offered, it is therefore the duty of the claims adjuster to negotiate with the client on behalf of the insurance company.
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Moreover, it is his supreme duty to record data on all information created during the investigative process. By the help of the data, a valid written report is made. This report ensures that no information whatsoever is lost and that it can always be accessed easily when need be. For effective compensation, it is always important that a detailed process is outlined so as to avoid wastage of resources, something that is provided for by an insurance adjuster.
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In certain circumstances, claims are ruled out to be null and void. In such instances, a claimant might threaten to sue the company and it is therefore the role of a claims adjuster to work hand in hand with corporate lawyers so as to ensure that the reputation of the company is never tainted. However when a claimant has been found to be eligible for pay, he is the person that does this on behalf of the insurance company. At the end of it all, the loss adjuster is expected to make a verbal presentation of his written report to the insurance company. In conclusion, we can comfortably say that no insurance company can be able to handle its claims without the help of a competent insurance adjuster.